Terms of

service.

Effective Date: 10/08/2024

Welcome to Dream Brands. These Terms of Service ("Terms") govern your use of our website, services, and any associated content or communications provided by Dream Brands (ABN 57 154 087 045), located in Queensland, Australia.

By accessing or using any part of our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Services

Dream Brands provides marketing, branding, website design, digital advertising, and consulting services (the “Services”). These may include one-off project-based packages or ongoing retainer work.

All Services will be outlined and agreed upon in writing prior to commencement, including deliverables, timelines, and pricing.

2. Client Responsibilities

To enable successful outcomes, you agree to:

  • Provide access to any relevant accounts, platforms, or assets needed to deliver the agreed Services.

  • Respond to requests, provide content/information, and give feedback in a timely manner.

  • Ensure all materials you provide (e.g., logos, copy, images) do not infringe the intellectual property or rights of others.

Dream Brands is not liable for delays resulting from missing, incorrect, or late client-supplied information or access.

3. Payment Terms

  • A commencement fee (deposit) may be required before work begins.

  • Payment terms will be detailed in your service proposal or invoice (e.g., 7 days, 14 days).

  • Late payments may incur a late fee of 5% per week overdue, unless otherwise agreed.

  • Services may be paused or discontinued if invoices are unpaid after 21 days.

All amounts are in AUD and exclusive of GST unless otherwise stated.

4. Intellectual Property

  • Dream Brands retains the copyright to all design, strategy, and content created until final payment has been received.

  • Upon full payment, ownership of final deliverables will be transferred to the client.

  • Dream Brands reserves the right to showcase completed work in our portfolio, marketing materials, or social media unless a prior written agreement states otherwise.

You may not reproduce, reuse, or resell any drafts, proposals, or concepts shared during the working process without written consent.

5. Revisions & Scope

Each service package includes a set number of revisions as outlined in your proposal. Additional revisions or scope changes may incur further charges, which will be discussed and agreed upon before proceeding.

6. Cancellation & Refunds

  • Project-based work: If you cancel a project after commencement, a partial refund may be offered at our discretion based on work completed.

  • Retainer-based services: One month’s written notice is required to cancel ongoing services.

Dream Brands reserves the right to cancel a project or client relationship at any time due to breach of these Terms, inappropriate conduct, or non-payment.

7. Results & Guarantees

While Dream Brands aims to deliver impactful results, we do not guarantee specific outcomes such as search engine rankings, ad conversions, or revenue increases. Success is influenced by many factors outside our control.

All advice and strategy provided is based on experience, best practices, and research, but should not be considered financial or legal advice.

8. Confidentiality

All information shared with us in the course of working together is treated as confidential and will not be disclosed to third parties without your consent, unless required by law.

9. Website Use

By using the Dream Brands website, you agree not to:

  • Copy, reproduce or republish any content without permission.

  • Interfere with the operation of the site or engage in unlawful activity.

  • Attempt to gain unauthorised access to any part of the website or backend systems.

10. Limitation of Liability

To the extent permitted by law, Dream Brands shall not be liable for any indirect, incidental, special, or consequential damages, or loss of profits, revenue, or data arising from the use or inability to use our services.

Our total liability is limited to the amount paid by you for the services in question.

11. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be handled by the courts of Queensland.

12. Changes to Terms

We may update these Terms from time to time. Continued use of our website or services after any changes constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact:

Dream Brands
Email: enquiries@dreambrands.com.au
Website: https://www.dreambrands.com.au