Privacy

policy.

Effective Date: 10/08/2024

Dream Brands respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or engaging our services, you agree to the terms of this policy.

1. Who We Are

Dream Brands is a marketing, design, and web consultancy based in Queensland, Australia.
ABN: 57 154 087 045
Website: https://www.dreambrands.com.au
Email: enquiries@dreambrands.com.au

2. What Personal Information We Collect

We may collect the following types of personal information from you:

  • Identity & Contact Information: Your name, email address, phone number, business name, and ABN.

  • Payment Information: Billing details, invoices, and transaction history (processed through secure third-party platforms).

  • Business & Marketing Info: Access to your website, advertising platforms (e.g. Google Ads), social media accounts, and brand materials as needed for service delivery.

  • Website Usage Data: Your IP address, browser type, pages visited, time spent on the site, and other analytics data via cookies and tracking tools.

We only collect personal information that is reasonably necessary to provide our services or meet legal requirements.

3. How We Collect It

We may collect personal information through:

  • Our website’s contact or enquiry forms

  • Email, phone, or social media communication

  • Client intake forms or onboarding documents

  • Third-party integrations (e.g. Google, Meta) where access is granted

  • Analytics tools (e.g. Google Analytics)

4. Why We Collect It

We collect and use your personal information to:

  • Provide you with our services (branding, marketing, design, advertising, etc.)

  • Communicate with you about your project or enquiry

  • Invoice and receive payments

  • Improve our website and services through analytics

  • Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

5. Disclosure of Information

We may share your personal information with:

  • Trusted third-party service providers (e.g. email marketing platforms, ad platforms, payment processors)

  • Government or regulatory bodies if required by law

  • Contractors or freelancers who support our service delivery (bound by confidentiality agreements)

All third parties we work with are required to handle your data in accordance with this Privacy Policy and the Privacy Act.

6. Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, alteration, or disclosure.

While we implement appropriate technical and organisational measures, no data transmission over the internet is guaranteed to be completely secure.

7. Cookies & Tracking

Our website may use cookies, pixels, and other tracking technologies to:

  • Analyse website traffic and usage

  • Personalise your experience

  • Support targeted advertising (e.g. Google Ads, Meta Ads)

You can adjust your browser settings to disable cookies if you prefer, though this may limit some functionality of our website.

8. Access & Correction

You have the right to access the personal information we hold about you and to request correction if it is inaccurate or outdated. To request access or correction, contact us using the details at the bottom of this page.

9. Marketing Communications

If you opt-in to receive marketing emails or newsletters, we may use your details to send updates and offers. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

10. International Disclosure

Some of the third-party services we use may store data overseas (e.g. Google, Meta, cloud-based tools). Where this occurs, we take reasonable steps to ensure your data is handled securely and in accordance with Australian privacy laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. Continued use of our site or services indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Dream Brands
Email: enquiries@dreambrands.com.au
Website: https://www.dreambrands.com.au